Name: 
 

Chapter 1: Considering Communication



 

 1. 

Technical communication is a field of activity restricted to engineers, scientists, and medical professionals.
 

 2. 

The higher you are promoted, the more likely you are to spend a lot of time writing.
 

 3. 

Most workplace genres are stable and easy to memorize.
 

 4. 

Current privacy laws protect most forms of workplace writing.
 

 5. 

Correct grammar does not necessarily guarantee a document’s effectiveness.
 

 6. 

Most working people keep their feelings and beliefs separate from their reading, so noise from emotions and prejudices rarely interferes in technical communication.
 

 7. 

Which of the following types of documents does not address an external audience?
a.
e-mail
b.
report
c.
memo
d.
instruction manual
 

 8. 

Which of the following design elements would not improve a document’s effectiveness?
a.
generous white space
b.
font small enough to fit the text into a minimum number of pages
c.
bulleted lists
d.
tables and charts
 



 
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