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1.
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There
are two types of technical documents: those that convey information and those that aim to
persuade.
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2.
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A
secondary reader is the second person to read a document.
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3.
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A
proposal is often read by several different people from different areas of a company.
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4.
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The
best way to assess your intended readers is to conduct a literature search.
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5.
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When
designing a document, it is important to consider the physical working conditions of your
reader.
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6.
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Limited literacy is mainly a problem for new Canadians.
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7.
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Internal communication is likely to be more formal in a hierarchical organization than
in a nonhierarchical organization.
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8.
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If
the technical knowledge of two readers in an organization is equivalent, you can assume they will
respond favourably to the same organization and style.
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9.
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Into
which category along the continuum of technical knowledge would a company’s Director of Human
Resources fit? a. | professional | b. | expert | c. | nonexpert | d. | professional nonexpert | | |
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