Name: 
 

Chapter 13: Ensuring Usability: Testing, Revising, and Editing



 

 1. 

Document testing assesses the accuracy, appeal, and _______ of a document.
a.
quality
b.
length
c.
popularity
d.
appropriateness
 

 2. 

What is the final step to consider when undertaking document testing?
a.
maintenance
b.
logic
c.
length
d.
humour
 

 3. 

Possible methods for retrospective user-based testing include
a.
observing a user perform a task
b.
listening to cassette recordings of commentaries users made while performing a task
c.
evaluating journal entries users made on their own initiative
d.
distributing reader-feedback cards
 

 4. 

In the context of editing, “conventions” are best understood as
a.
timeless rules
b.
polite manners
c.
common expectations
d.
barriers against error
 

 5. 

Although software grammar-checkers can catch some problems, they are not completely reliable because they cannot identify
a.
homonyms
b.
passive voice
c.
complex syntax
d.
sexist language
 

 6. 

Text-based testing is particularly valuable for assessing the technical accuracy of a document.
 

 7. 

To identify the amount of detail required in a process explanation, make sure you put your document through expert-based testing.
 

 8. 

Local revision involves checking for correct spelling, grammar, and word usage.
 

 9. 

You can improve a document’s coherence by using given constructions.
 



 
Check Your Work     Reset Help